Policy help without the hold music

Payments, changes, ID cards and certificates. Send a request below or call, and a licensed agent handles it, usually the same day.

Common requests

What do you need today?

Make a payment

Most carriers accept card or bank payments online. We can also take a payment by phone, or you can drop a check at 212 Fore Street.

  • Pay by phone at (207) 555-0139
  • Set up automatic monthly withdrawals
  • Ask about paid-in-full savings

Change a policy

New car, new driver, new address or a renovation. Send the details and we confirm the change, usually the same business day.

  • VIN and lienholder for new vehicles
  • License number for new drivers
  • Photos and costs for renovations

Auto ID cards

Need proof of insurance for a registration or a traffic stop? We email digital ID cards within minutes during business hours.

  • Digital cards for your phone wallet
  • Printed cards mailed on request
  • Maine and out-of-state registrations

Certificates of insurance

Contractors, landlords and event organizers often ask for a COI. Existing business clients usually receive one within a few hours.

  • Additional insured endorsements
  • Waivers of subrogation
  • Workers' comp certificates

Send a service request

Requests received before 3:00 pm on business days are usually handled the same day. For claims, call (207) 555-0139 instead.

Please do not send full card or bank numbers through this form.

Please choose a request type.

Please enter your name.

Please enter a valid email.

Please enter a phone number.

Please tell us what you need.

Request received

Thank you. A licensed agent will confirm by email, usually within the business day. If it is urgent, call (207) 555-0139.

Billing and policy questions

Most carriers accept online payments, and we can take payments by phone or at our Fore Street office. The service center page lists every option.

Email or call us with the VIN or driver license details. Changes are usually confirmed the same business day.

Yes. Business clients usually receive certificates within a few hours during business days.

Carriers send a cancellation notice with a grace period. Call us right away and we will help you reinstate coverage.

Shopping for better coverage?

Tell us what you need to protect. A licensed agent on Fore Street shops it, explains it, and sends a clear side-by-side, usually within one business day.

No obligation. Licensed agents. Coverage subject to policy terms.

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